Hello Friends and Community…..
This is Dave, the Director of Happiness here at your friendly, neighborhood brewery…
I wanted to update you regarding the COVID-19 outbreak. We are ALL going to get through this together! Our priorites are as follows:
1. Safety of our employees and guests
2. Be a community resource and safe haven
We completely understand that some of our friends and neighbors may be unsure or fall within a “high risk” group, so in closely monitoring the situation with our local health officials and the CDC, we are taking the following steps immediately to ensure the safety of our staff and guests:
I. We are removing half our tables this morning. This is to maintain “best practices” of a 3-5′ halo between non-related groups. We will also be temporarily utilizing paper food and beer menus to avoid multiple hands between cleanings. Condiment containers are also cleaned between uses.
II. While our staff regularly maintains safe practices, we are implementing a mandatory hand wash for all staff every 20 minutes in addition to their regular routine. We encourage guests to do the same.
III. We’ll have hand sanitizer readily available throughout our tasting room. Please use it in between hand washing. Please leave them in place so that others may use them.
III. We are expanding “take out” service with dedicated staff member to take orders and a dedicated parking spot behind our back door. Please call (616) 696-BEER to place orders.
IV. We are implementing a temporary delivery service in our local community. This may take us a few days to develop (and we ask your patience), but we want to offer this service for guests who may otherwise be unable to come in, particularly among high risk groups.
V: If YOU have any symptoms, or you’re around someone with symptoms, we ask you NOT to come to our establishment. We love you all and we want your business, but we also want to keep everyone safe and we ask you to avoid patronizing us (or the public) for at least two weeks. As our delivery service is developed, we’re happy to bring a little happiness to you if you’re within our local area and we thank you for your discretion…we’re all in this together.
VI: With kids out of school through early April, we’ll be expanding our children’s menu (including take out) over the next few days to offer more options during their time off school.
VII: We have two staff members on voluntary quarantine due to airplane travel. No one has any symptoms, nor have they been knowingly exposed to anyone with symptoms, but we’re taking every precaution to ensure the safety of YOU and our staff.
VIII: Our planned events Starkbierfest! and our Easter Brunch will be cancelled to avoid the larger crowds in close quarters and the potential for food cross-contamination. We are terribly disappointed to do this, but safety is our number one concern.
VIIII: We’re verifying safe practices will all our suppliers who are vetting their employees and ensuring safe, non-contaminated packaging.
None of this is taken in haste, but upon advice from our health officials and in the interest of ensuring everyone’s safety and trust.
We THANK YOU in advance to all of you for working together to get us through this and your understanding. We will continue to update as the situation develops.